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Email store@botf.com.sg with the following:
(a) Order number
(b) Product exchange information of new model and/or size required
Our team will be in touch within 1 - 3 working days to ensure you get your preferred product!
All products must be returned within the usual 7 days from day of receiving the parcel. Products are eligible for a one time exchange and must not be worn, altered, or washed. Products must have all tags attached and be returned in original packaging.
Exchanges are free of charge.
Yes, as long as the item is in its original, unworn condition. Simply get in touch with the team at store@botf.com.sg and we will assist accordingly.
Items sold at discounted prices are final, i.e. they are non-exchangeable and/or refundable.
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